Report Fraud
How To Report Fraudulent Activity
Do you suspect fraud on your TDECU account? If a transaction posted to your TDECU account that you did not authorize, you should report the transaction as fraud immediately.
Report debit card fraud
Please complete the TDECU Fraud Affidavit before contacting Member Care. Since this is an official affidavit and transaction form, our Member Specialists cannot complete it on your behalf. Once the form is completed, contact Member Care for further assistance.
You may submit the form online or visit a local Member Center for assistance.
Important Notice:
Please ensure the form is fully completed before contacting us to avoid delays. Member Specialists will not be able to proceed without the required form.
Report credit card fraud
If you suspect fraud on your TDECU credit card, please contact our Credit Card Services team. Please reach out to report a fraudulent transaction within 2 business days of becoming aware of the transaction.