Understanding when your payment is processed
If you make a payment online: | Your payment will be credited: |
---|---|
Before 5:00 pm CST | The same day |
Between 5:00 pm and 11:59 pm CST | The following business day |
Payments must be received no later than 5:00 pm CST on the due date.
Note: Online payments referenced by this table are initiated by signing in and using the TDECU Digital Banking Pay My TDECU Credit Card payment option above. Payments made through other websites or other services within tdecu.org, including Bill Pay, may have different processing times.
Credit Card Payment Frequently Asked Questions
Write your 16-digit card number on the memo line
Only include one check per statement
Don’t use staples or clips
Don’t fold checks
Don’t send cash
Can I pay a TDECU Credit Card using a bank account from another financial institution?
Yes, using TDECU Digital Banking Pay my TDECU Credit Card payment option you can set up an account with another financial institution to make your payment.
Can I set up an Automatic Payment on my TDECU Credit Card?
Yes, using TDECU Digital Banking Pay my TDECU Credit Card payment option you can set up an automatic payment using either your TDECU banking account or a bank account with another financial institution.
Can I cancel an Automatic Payment to my TDECU Credit Card?
Yes, using TDECU Digital Banking, you can cancel the automatic payments set up through the Pay my TDECU Credit Card payment option.
Is there a fee to pay my TDECU Credit Card?
There is no fee if paying your TDECU Credit Card through TDECU Digital Banking Pay my TDECU Credit Card payment option or within a TDECU Member Center.
NOTE: There is a fee up to $10.00 when paying your TDECU Credit Card by phone.
Can I mail in a payment to my TDECU Credit Card?
Yes, mail your check or money order to:
TDECU
PO Box 660493
Dallas, TX 75266-0493
*Please allow 10 business days for payments to be processed.
Note: To avoid processing delays when you mail your check or money order: